Owner FAQs

HB 25-1240 (effective May 29, 2025)
"Protections for Tenants with Housing Subsidies” now requires all landlords in Colorado regardless of how many units they own to accept housing subsidies such as Section 8. LegalClarity. The law removes prior exemptions for small landlords (i.e., owning few units) that existed under earlier statutes. Refusing to rent to a voucher-holder because of their voucher is now considered a form of illegal discrimination under Colorado law."

Yes, The Springs Team is a fully licensed Real Estate and Property Management Company, compliant with all state and industry regulations.

Yes, we provide an emergency contact for urgent maintenance situations. General inquiries are responded to during regular business hours.

Absolutely. Owner payments are processed via ACH direct deposit into your account typically no later than the 10th of each month.

Owners do not sign the actual lease. The Springs Team is signing as Agent for the Owner. Completed leases are always available to you in your Owners Portal.

Yes. In addition to property management, we are a full-service real estate brokerage offering both buying and selling services.

Most tenants pay rent online via ACH payment through their portal. We do have alternative payment methods available for those that request it.

Most of our leases are for 12 months; however, some tenants, particularly military families request longer terms based on their posting orders. Our goal is to align lease expirations with the Prime Leasing Season (May–September), when demand is highest. To achieve this, leases that begin in off-peak months may be structured slightly longer or shorter than 12 months. This approach maximizes exposure during peak rental season, giving our owners the best opportunity to re-rent their homes quickly.

Security deposits follow market standards and legal requirements, typically equal to one month's rent, but may vary based on applicant qualifications.

We can begin as soon as all agreements are signed and the property is ready for leasing.

We manage single-family homes, multi-family units, condominiums, and select commercial properties throughout Colorado Springs.

You’ll receive monthly financial statements, along with 24/7 access to your online owner portal, where you can review detailed rent, expense, maintenance, and inspection records. Each January, we provide a 1099 and a comprehensive annual expense summary for tax purposes. If you need additional insights, custom reports are available upon request.

Security deposits are held in a separate, legally compliant trust account in accordance with Colorado law.